Jury Alumni

• 

  Louise Downe

  Head of Design, UK Government

  2017 Service Design Jury Member

  Louse is Head of Design for the UK government, based at GDS where she leads a 600 strong team of designers working across government to transform services.
  
  Louise joined GDS in 2014 as the first service designer in government and has established the discipline since then. She is now programme director for the new Services authority at GDS.
  
  With a background in Art, Linguistics and Economics Louise started her career as a writer and producer at Tate, where she lead on digital audience development before working as a consultant in the re-design of large, recently privatised utilities like health, telecommunications, energy and finance.
  
  She’s a passionate believer in using design to solve complex problems and is a prominent protagonist in the design industry - redefining the practice of service design to be a practical, technically embedded profession.

• 

  Adam Lawrence

  Co-Founder, WorkPlayExperience

  2015 Service Design Jury Member

  Adam Lawrence is a change facilitator, stand-up comedian and professional actor with a background in psychology and the global automotive industry. For years he has been using expertise gained in the world of theater, film, music and storytelling to help organizations influence and impress their customers and partners. He has been a pioneer in the use of full-bodied development tools in service design, and in his focus on the dramatic arcs of experiences. Adam is co-founder of WorkPlayExperience, and co-initiator of the Global Service Jam - the world's biggest ever service design event (so far). Follow him on Twitter:@adamstjohn