Service Design

All projects entailing the organization of communication, transactions, end-users, infrastructure, institutions and organizational systems for greater efficiency and ease of use. Examples include: distribution or delivery systems, ways of connecting people or enabling transactions, funding platforms, web-based communities, etc.

2019 Service Design Jury

  • Jury Captain

    Bo Ren

    Director of Product, Bravely

    Bo is a product leader, writer, and angel investor. She is currently director of product at Bravely, building a human-centric and behavioral-driven platform that helps people find meaning in their professional lives. At Tumblr she redesigned the core creative tools, and at Facebook launched Facebook Notes and Instagram monetization tools. She has helped organizations scale from series A to IPO at Sunrun and Opower. She writes and speaks about product management, liberal arts thinking, and diversity and inclusion. Her work has been published in the Atlantic, New York Times, and Fast Company. She is passionate about leveraging her product background to help founders as an investor and product advisor. She tweets at @bosefina and writes on Medium.

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