1. Summarize the problem you set out to solve. What was the challenge posed to you? Did it get you excited and why?

What would be the new shape of the open ticket gate? The various problems the flip type gate had before were interruption of the flow of human traffic and unfamiliar and uncomfortable image of old and bulky gate. The challenge posed to me was how to control the people who get a free ride when the gate doesn’t have a flip or a little hinged door on it. Obviously, by solving most of the problems I mentioned above made me excited.

2. What point of view did you bring to the challenge? Was there anything additional that you wanted to achieve with this project or bring to this project that was not part of the original brief?

Study on expressing the form that is based on the problems in usability was the priority. I tried to solve the problems the product (or installation) had by putting me in the user’s shoes. In other words, I tried to look at the whole project and the problems from user’s aspect in order to remove inconvenience. Additionally, better and sensuous design of the laser sensor was one of the things that I wanted to achieve with this project. Also, I wanted to change the materials of the sensor and the installation.

3. When designing this project, whose interests did you consider? (Discuss various stakeholders, audiences, retailing, manufacturing, assembly, distribution, etc., for example.)

When designing this project, I considered all people who take subway. (Male, female, child, student, etc..) I also had to consider the manufacturing capacity of Korea Smart Card Company.

4. Describe the rigor that informed your design. (Research, ethnography, subject matter experts, materials exploration, technology, iteration, testing, etc., as applicable.) If this was a strictly research or strategy project, please provide more detail here.

This product is not for only a person, it is for enormous amount of people. Therefore, it needs to have no problems with usability, and convenience especially. Thus, I tried to look at the project more in the users’ shoes and their point of view. It needs to be very comfortable, and safe. I did the field research for a long period of time, watched people in the using site, recorded and analyzed their using behavior for my research. The result of the research influenced my design a lot in fact. I searched and collaborated with manufacturing companies. Since this is a public installation and very important, I double checked the specification, mock-up, every single parts of the product, design and materials in order to produce the best quality of the design.

5. What is the social value of your design? (Gladdening, educational, economic, paradigm-shifting, sustainable, labor-mindful, environmental, cultural, etc.) How does it earn its keep in the world?

My design has cultural, environmental values. Firstly, it will create an advanced traffic culture. Secondly, it will improve public awareness and overall increase cultural awareness.

6. If you could have done one thing differently with the project, what would you have changed?

Not applicable