Stephanie Aaron is a design lead at J.P. Morgan Chase where she focuses on making things simpler for employees and customers every day. She has previously worked at quite a few large financial firms and the New York Federal Reserve. She ran her own design firm for more than a decade, with clients including The American Museum of Natural History, Citibank and Barnes & Noble.
Outside of work she is North America regional coordinator for IxDA.
A native New Yorker, she holds a BFA from the Cooper Union and an MFA in Interaction Design from the School of Visual Arts. In her free time she can be found with her nose in a book and a 62-pound pit bull on her lap or in a kayak on the Hudson River.

Alex Wilcox Cheek is a New York-based designer. For more than ten years, he taught in the School of Design, College of Humanities & Social Sciences, and Human-Computer Interaction Institute at Carnegie Mellon. His courses blended design, architecture, technology, and the humanities, reecting his cross-disciplinary approach to his practice. In that time, he spun o a number of start-ups including Classroom Salon, Macromicro, and Skale. Alex has long been involved with the Interaction Design Association, co- founding the rst chapter in the Middle East, IxDA Doha, and later serving as local leader for New York City. Today, he leads a design team at Google.

Jeni is an experience design strategist based in New York City. Born and raised in Australia, she established a design business at the age of 24, which thrived in Australia and Canada before she embarked on a new journey in New York City a decade ago.

Driven by a keen interest in strategic decision-making, Jeni transitioned into design and research roles within consultancy and in-house settings. Her experience encompasses both Customer Experience (CX) and Employee Experience (EX), where she has spearheaded strategic design initiatives and digital transformation programs across various industries. Her portfolio boasts an array of national and global brands, including Samsung, Meta, Square, IKEA, AIG, Better.com, and KraftHeinz, among others.

In January 2023, fueled by her entrepreneurial spirit, she founded Peoplemade LLC, a Service Design and UX Research consultancy.

Outside of work, Jeni finds joy in taking her dog on long walks and hosting dinner parties featuring seasonal produce sourced from farmers' markets.

Jess Greco is an experience design and research leader with deep experience in tying customer insights into business priorities that drive design-led organizational change. She has a proven track record in creating an environment that fosters team collaboration and builds design maturity. Her experience is a mix of consumer and enterprise work across industries including financial services, payments, insurance, consulting, healthcare, education and media.